Privacy Policy

This Privacy Policy explains how Dusk Dill LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase through our website.

1. Company Information

Business Name: Dusk Dill LLC
EIN: 41-2992122
Email: contact@duskdill.shop
Phone: +1 206-463-5153
Address: 7045 Walnut Ave, Winton, CA 95388, United States
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

Dusk Dill LLC operates an online store offering a selection of products to customers within the United States.

2. Information We Collect

We collect personal information that is necessary to operate our website, process orders, provide customer service, improve our services, and maintain a secure shopping environment.

A. Device Information (Collected Automatically)

Purpose: To ensure proper website functionality, security, analytics, and performance.

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type and operating system
Time zone
Cookies and similar technologies
Pages viewed
Referring websites
General website interaction and usage information

Shared With: Website hosting providers, analytics providers, security services, and other technology providers that help us operate our website.

B. Order Information (Provided by You)

Purpose: To process payments, fulfill orders, arrange delivery, communicate with you, and help prevent fraudulent transactions.

When you place an order, we may collect:

Full name
Billing address
Shipping address
Email address
Phone number
Order details
Payment information, as processed by our payment providers

Important:
We do not intentionally store full credit or debit card numbers on our own servers. Payment information is processed through secure third-party payment providers.

Order-related information may be shared as necessary with:

Payment processors
Shipping and delivery carriers
Fraud-prevention and security providers
E-commerce and website service providers

C. Customer Support Information

Purpose: To respond to customer questions, resolve issues, and provide support.

When you contact us, we may collect:

Your name
Email address
Phone number
Order information
Communication history
Other information you voluntarily provide

3. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer inquiries
Provide customer support
Improve our website, products, and services
Monitor website performance
Detect and prevent fraud or unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
Communicate important service-related information

4. Sharing of Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.

These parties may include:

Website hosting and technology providers
E-commerce platform providers
Payment processing companies
Shipping and delivery carriers
Analytics providers
Fraud-prevention and security services
Professional advisors or service providers
Government agencies or legal authorities when required by applicable law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Your Privacy Rights (U.S. Customers)

Depending on where you live and applicable state privacy laws, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of personal information, subject to applicable exceptions
Opt out of certain marketing communications
Request information about how your personal information is collected and used
Request a copy of certain personal information

To submit a privacy-related request, please contact us:

📧 contact@duskdill.shop
📞 +1 206-463-5153

We will review and respond to qualifying requests within the timeframe required by applicable law.

6. Cookies & Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

Keep our website functioning properly
Remember certain preferences
Maintain shopping cart functionality
Understand website usage
Analyze website performance
Improve user experience
Support advertising and marketing activities where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.

For more information, please review our Cookie Policy.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Order, transaction, customer, and business records may be retained for business, accounting, tax, fraud-prevention, dispute-resolution, and legal compliance purposes.

When personal information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

SSL/TLS encryption
Secure website infrastructure
Access controls
Restricted access to sensitive information
Security monitoring and protective measures

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete that information where required by applicable law.

10. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, platforms, payment providers, shipping services, analytics providers, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the applicable privacy policies of third parties before providing them with personal information.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or applicable legal requirements.

Any updates will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Dusk Dill LLC
📧 contact@duskdill.shop
📞 +1 206-463-5153
📍 7045 Walnut Ave, Winton, CA 95388, United States
🕘 Monday–Friday, 9:00 AM – 5:00 PM (EST)