FAQs
Q1: What types of golf clubs do you offer?
A: Drivers, irons, putters, wedges, hybrids, and complete sets for beginners to pros.
Q2: How do I choose the right club for my swing?
A: Refer to our fitting guide or contact our team for personalized advice.
Q3: Do you offer custom clubs?
A: Yes, we provide guidance and can connect you with trusted fitters.
Q4: What is the shipping timeframe?
A: Standard US orders: 5–7 business days. Large sets may take longer.
Q5: Can I return custom clubs?
A: No. Only unused, non-custom items are eligible for returns.
Q6: How should I care for my clubs?
A: Clean with soft cloth, dry thoroughly, store in a dry place, and check grips regularly.
Q7: What payment methods do you accept?
A: Major credit cards: Visa, Mastercard, AmEx, Discover. Alternative methods may be available on request.
Q8: Can I track my order?
A: Yes, tracking info is emailed once your order ships.
Q9: How can I contact customer support?
A: Email contact@duskdill.shop or call (206) 463-5153.
Q10: Do you ship internationally?
A: Currently, we ship within the United States only.
Q11: How long until I get a refund?
A: Refunds are processed within 7 business days after return inspection.
Q12: Are your products covered by warranty?
A: Manufacturing defects are covered; normal wear and tear is not. Contact support for warranty claims.
Q13: Can I change or cancel my order?
A: Only before shipment. Contact support immediately for changes.
Q14: Do you provide club maintenance tips?
A: Yes! Our After-Sales Support team provides cleaning, grip replacement, and storage guidance.
Q15: How do I request a return?
A: Contact contact@duskdill.shop or call (206) 463-5153 to receive a Return Authorization (RA).